Free parcel delivery in France for orders over €250 excluding VAT.


Shipping delays in France and Worldwide

All orders are shipped within maximum 72 hours (working days) once you have paid or placed your order (depending on the payment method). Orders placed on the website on Fridays after 12pm, Saturdays, Sundays and holidays will be processed the next working day.

Delivery delays

The average delivery time for France is between 3 and 4 working days, and between 3 to 9 working days abroad (it may differ depending on customs formalities). You can also choose an express delivery by express carrier.
We ship all parcels to home by Colissimo or by express carriers with a tracking number and with or without signature.

Shipping costs

In metropolitan France (excluding DOM-TOM), home delivery is free for orders over €250 excluding VAT. Below that, delivery is charged at €15.

For the rest of the world, home delivery with Colissimo International is charged according to the country of delivery and current rates.



Packaging

For an optimal delivery, we take a great care to properly package our eyeglasses and protecting them in oversized packaging.



Terms of return and refund


Return terms

If you are not satisfied with your purchase and wish to cancel, please contact us by phone on 04 94 45 29 70 or by email at sav@k-eyes.com.